RADIOTAXI 3570

3500 CABS

RadioTaxi 3570 counts about 3500 cabs that guarantee quickness and efficiency in all Rome and suburbs.


STATION WAGONS AND SEDANS

You can ask, at no extra charge, station wagons, sedans, air conditionating, no smoking cabs, payments POS (bancomat and credit cards)


COMPUTER ABOARD


PAYMENTS WITH BANCOMANT AND CREDIT CARDS


SMS TAXI PAYMENTS


CONTACTS

RADIOTAXI 3570 Soc. Coop. Via del Casale Lumbroso 167, Rome, Italy. Telephone: 06 66189097, Telefax: 06 66183430


E-MAIL

General informations

External relation, advertising and partnerships

Customer Service

Links exchange

General informations

Webmaster: webmaster@3570.it




FIRST IN EUROPE update september 15 - 2009

About 3500 cabs in Rome and 10.000.000 taxi services each year. RadioTaxi 3570 is the most important cab organization in Italy and Europe.

In beyond 30 years we have reached many goals that always has been considered as starting points: nowday, with 3500 cabs, we are the biggest company in Europe. With over 5.000.000 taxi services each year, 3500 cabs, station wagons and sedans, beyond 1.300 conventions with professional and great companies; 700 modems for the calls from the best hotels and restaurants; 115 telephone lines of reception in ours centers them operating. Quality to your service: courtesy to the telephone, air conditionating, payments POS and magazine. The last caught up goal is a new point of departure for all Europe: RadioTaxi 3570 is first to adopt the SMS TAXI PAYMENT, a computerized solution in order to manage the taxi service in subscription without the coupon.


HOW TO CALL A TAXI

Dial 06.35.70 and you'll be connected to our operators. Please, communicate your telephone number and full address from where you are calling.
Wait on line, the operator will give you: confirmation, name & number of your cab and approximated arrival time.
Please confirm or cancel your request cab following the operator's instructions. If you confirm, please keep in mind the name and the number of your cab.


FREE RESERVATIONS

Reservations are accepted only to airports, train and bus stations. You can book anytime before your departure time. 
Give the operator your destination, address, telephone number and name. You will receive a phone call, or an sms from our operators ten minutes before the taxi arrival, name and the number of the cab.


SUBSCRIPTIONS

Subscriber Client are more than 1.300. We offer a preferential phone line, monthly invoice, payment taxi coupons.
In Italy you can pay by taxi coupons in BOLOGNA 051.372727, BOLZANO 0471.372727, CAGLIARI 070.400101, CATANIA 095.330966, FIRENZE 055.4390, MILANO 02.6969, NAPOLI 081.5564444, PADOVA 049.651333, PALERMO 091.225455, PISA 050.541600, TORINO 011.5730, TRIESTE 040.307730, VENEZIA-MESTRE 041.936222. Coming soon in PARIGI, LONDRA, BRUXELLES, GINEVRA, COPENAGHEN, HELSINKI, STOCCOLMA, ZURIGO...


QUALITY CERTIFICATION ISO 9001:2008

"Radio Taxi 3570" was the first Italian organization in this sector, and the second in Europe, to obtain Quality Certification, and it is still certified according to the international standard ISO 9001:2008. The Cooperative Society with about 3.500 members is the biggest in Italy and among the greater ones in Europe. It performs more than 10.000.000 taxi services each year, at a high quality level, confirmed by a low percentage of complaints (2280 complaints out of 10.000.000 services performed) Less than 0,06%. The aim is to preserve this standard in time, assuring an efficient and user-friendly service, in order to improve our service more and more

 

Responsibilites to our customers:

Politeness: greeting the customer by declaring the business name of the company (a code transmits the operator identification number, taxi availability and waiting ).

Accuracy: giving attention to Customer's requests. Comrnunicating maximum waiting time (also considering scheduled events such as demonstrations, fairs, conferences, conventions or unexpected and uncontrollable problems such as tràffic jarns).

Rapidity: providing the customer with taxi-initials and the estimated arrival time within 90 seconds of the call (in 90% of cases and without considering unexpected events due to 'acts of God').

Customer Care: booking airports and train stations, with advanced notice, both on-line and through the 3570's operator and dealing with complaints, inefficiencies and lost articles.

Payments terms: by credit card, debit card, STP (Sms Taxi E'ayment), coupons.
 


S.T.P. - SMS TAXI PAYMENTS

S.T.P. - SMS TAXI PAYMENTS is a computerized solution to manage the taxi subscription without the coupon. The solution satisfy the needs of greatest companies.


IMAGE, PROMOS, ADVERTISING

RadioTaxi 3570' image: quality out & inside cabs!