Pursuant to Article 13 of Regulation (EU) 2016/679, the Soc. Coop. Radiotaxi 3570, as data controller, provides you with some important information on the processing of personal data that we will operate.
Identity and contact details of the owner
The collection of information through the questionnaire is aimed exclusively at statistical processing, carried out with electronic tools, to allow you to evaluate the quality of the services offered and make them increasingly efficient and in line with the needs of our users.
Why provide my data?
The user who fills out the customer satisfaction survey form is asked to enter only their email, which is necessary to ensure the veracity of the survey and to be able to contact them in order to obtain further feedback.
Why can we process your data?
In order to process your data, limited to the purposes illustrated, your consent is required by viewing this information and the confirmation flag in the check box at the bottom of the form. Any refusal of consent will make it impossible for the Owner to follow up on the aforementioned purposes.
How long do you keep my data?
The personal data you provide will be processed for the period necessary to fulfill the purposes of the processing and then be anonymized and used exclusively for statistical purposes, aimed at making the service offered more efficient. If you wish to withdraw your consent, you can do so at any time by sending an email to firstname.lastname@example.org .
Who has access to my data?
In relation to the purposes indicated, the data will be processed by our operators in the customer service office and by the directors of the radio central, duly trained in the field of data protection. The identity of the User who completed the questionnaire will never be communicated, neither to the Radio Center operator who collected the ride, nor to the taxi driver who performed it.
Do you transfer my data abroad?
The owner does not transfer personal data outside the EU.
What Rights recognized by the GDPR can I exercise?
The user, in relation to the personal data covered by this information, has the right to exercise, by contacting the owner via email or traditional mail, the rights provided for by the EU Regulation 2016/679 listed below: