Information on data processing carried out by the operations center for the assignment of the taxi rides.
Società cooperativa Radio Taxi 3570 con sede in Via del Casale Lumbroso 197 | 00166 Roma
We take care to inform customers who choose the taxi service provided by the members of our cooperative regarding the processing of their personal data carried out by our operations center and collected as strictly necessary for the assignment of the taxi ride. The treatment will be operated in compliance with the European Regulation 679/16 on the protection of personal data in the manner described below. However, do not hesitate to contact us for any questions or clarifications.
Purposes and legal bases of data processing
In compliance with the regulatory principle of data minimization, we collect only relevant and non-excessive personal data in order to satisfy our customers' requests. We put the customer in touch with the taxi enabled to serve the ride to make possible the implementation of the public non-scheduled service. Out of the cases in which it is supplied the only pickup address, a personal data processing is carried out relating to identified or identifiable subjects, when the address is associated with the name of a customer or a telephone number. In particular, in addition to the pickup address can be treated, when this is necessary to facilitate the correct execution of the service, data relating to the name of the customer and his telephone number (fixed or mobile). In some situations, this information may be necessary to report an eventuality (such as the replacement of the taxi or its early or late arrival) or, with specific reference to the collection of the name, to ensure that the service is rendered only to those who actually requested it (rather than a different person). In any case, the journeys can not be registered, as they are irrelevant information made by customers. Without prejudice to the need to assert or defend a right in court (processing the data exclusively for such purposes and for the period strictly necessary for their pursuit).
Recipients of the data
Your telephone number and your name may be communicated to the taxi driver only with your informed consent in order to simplify the provision of the service if it provides specific conditions of supply.
Personal data will not be shared and will not be transferred to any foreign country; however the Data Controller reserves the right to use services in the cloud and in this case the service providers will be selected among those who provide adequate guarantees, as required by art. 46 of the GDPR.
Personal data whose retention is no longer necessary in relation to the execution of the service offered to the customer are canceled or transformed into an anonymous form usable in evaluations to be carried out in aggregate form aimed at improving the management of the service), once the specific aims for which they have been requested have been exhausted without prejudice to compliance punctual legal obligations that legitimize a further possible conservation. The dilation of the storage time is allowed to pursue the only purposes compatible with the purposes described (such as, for example, the return of items lost by the customer or the handling of any complaints related to the performance of the service). Conservation for these purposes it can not exceed the term of thirty days.
Method of treatment
The processing of data is performed only by those who have been instructed, authorized and formally appointed for the treatment. This is done through configured IT tools, already optimized in order to minimize the use of customer identification data; there are also mechanisms for the automatic cancellation of information at the end of the term defined according to the criteria indicated above.
Any other purpose of the processing that entails an additional retention of personal data collected in order to provide additional services or conveniences (conservation of customers phone and of the address to recognize the customer to the subsequent requests for service in order to make it faster), instead, requires specific consent, informed and distinguished by the customer. This consent, also made orally, must be documented by the data controller.
Rights of the interested party
Pursuant to articles 15 and following of the GDPR, the interested party has the right to ask us, at any time, to access his / her personal data, to rectify or cancel them or oppose their treatment. It also has the right to request the limitation of processing in the cases provided for by art. 18 of the GDPR, as well as obtaining in a structured format, in common formats and readable by automatic devices data concerning himself, in the cases provided for by art. 20 of the GDPR.
The requests are addressed to us in writing to the following email address: email@example.com or by traditional mail to Uff. Pubbliche Relazioni - Via del Casale Lumbroso 197 | 00166 Roma.
In any case, You are always entitled to propose a complaint to the competent Supervisory Authority (Guarantor for the Protection of Personal Data), pursuant to art. 77 of the Regulations, if You believe that the treatment of Your Personal Data is against the current legislation.